Everything you need to know before class day.

If you have no medical background, start with the CPR & AED or the combined First Aid, CPR & AED course. Clinicians and students in healthcare programs should take BLS for Healthcare Providers. Still unsure? Use our course finder on the Courses page or contact us — we'll point you in the right direction for free.

For most public courses, no preparation is required. Blended-learning options require you to complete an online cognitive module before attending your in-person skills session — you'll receive a link and deadline by email after registering.

Comfortable clothing you can kneel and move in, a valid photo ID for your certification card, and water. Course-specific items are listed on each course page.

Most certifications are valid for 2 years. Bloodborne Pathogens training is valid for 1 year, and Wilderness First Aid is valid for 3 years. Exact validity is listed on each course page and on your certification card.

Digital certification cards are issued within 24 hours of successfully completing your course. Physical wallet cards are mailed within 5–7 business days at no extra cost if requested.

Our instructors coach in real time, and most participants pass on the first attempt. If you need more practice, we offer a free skills remediation session within 30 days at no additional cost.

Yes. Reschedule free of charge up to 24 hours before your class. Cancellations made more than 48 hours in advance receive a full refund; cancellations inside 48 hours receive credit toward a future class.

Yes — most of our public course locations run a mix of weekday evening and weekend daytime sessions specifically so working adults don't have to take time off. Check the Class Schedule page for current dates.

Join the waitlist for that date and we'll notify you immediately if a seat opens, or we'll help you find the next available session at another location.

Yes. We bring instructors, manikins, AED trainers, and all supplies to your location anywhere in the Commonwealth of Pennsylvania, and can accommodate multiple shifts and rolling sessions to minimize disruption.

Each instructor comfortably manages up to 12 participants for hands-on skills courses to maintain quality and adequate manikin ratios. Larger workforces are split into multiple concurrent or back-to-back sessions.

Yes. Every employer client receives sign-in sheets, completion rosters, and instructor credentials suitable for audit and compliance recordkeeping.

Group and multi-seat pricing is arranged case-by-case based on your headcount, courses needed, and schedule — reach out and we'll put together a straightforward quote, usually within one business day.

All major credit cards, ACH/bank transfer for employer invoicing, purchase orders for schools and government agencies, and HSA/FSA cards where eligible.